标题: ISO/IEC TR 20000-12:2016 Information technology — Service [打印本页] 作者: 2013 时间: 2017-12-8 23:52:58 标题: ISO/IEC TR 20000-12:2016 Information technology — Service
ISO/IEC TR 20000-12:2016 Information technology — Service
management —
Part 12:
Guidance on the relationship between
ISO/IEC 20000-1:2011 and service
management frameworks: CMMI-SVC®